To update, correct or delete your personal information, you can contact us at:
We may be reached via e-mail at email@example.com
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections or changes.
At The Flying Cowgirls, we respect our customers and understand that you are concerned about privacy and the use of your personal information. We consider the information you choose to share with us personal and confidential. We provide this explanation about our information practices to show you our commitment to protect your privacy.
The Information We Collect
At the time you register on our site, make a purchase request or agree to participate in a
promotion, we collect and store the following types of information:
Shopping Cart - This cookie is essential to maintain your cart contents allowing the store program to function according to your and our expectations. This cookie does not monitor any other functions such as surfing habits nor does it maintain or track names, addresses and etc. beyond what is minimally necessary for store functions. Particularly, it does not archive, monitor or transmit credit card numbers or off-site user names and passwords. Cookies that are set and accessed by this site have the sole purpose of allowing our store to provide the service you assume to be acceptable.
The email addresses that we collect are used by us to contact consumers for marketing purposes and are not shared with other organizations for commercial purposes.
When you supply us with your postal address or phone number online you may receive periodic mailings or phone calls from us. If you would rather not receive such offers, just call or write to let us know.
If you place a request for products or services, we use your personal information to ship your order.
Changes To Our Policy
By using our website, you consent to the collection and use of this information in the manner we describe.
We guarantee the safe delivery and quality of our products. If we have disappointed you in any way, please let us know so we can cheerfully replace your order or refund your money. We want y’all to be extremely happy with us!
Your order will be shipped in a reusable insulated container and chilled by gel packs, or dry ice, to ensure safe delivery to your door.
We pack our frozen beef very tightly into the container and use gel packs to ensure it arrives in quality condition to your door. The tighter we pack the beef, the longer it will stay frozen in the insulated container. Depending on how far we are shipping from our Ranch to your house, we sometimes add dry ice for just that extra bit of assurance.
Some thawing may occur during shipping. As long as the meat is cool to the touch (40° F or less) the product is safe for you to eat. Thawed products can be refrozen without a significant loss in meat quality. However, if you are concerned about the safety of your meat delivery, please call us. We want you to be very satisfied with our product.
Useful information on the safe handling of frozen food, and other food safety recommendations, can be found on the USDA website: www.fsis.usda.gov/Fact_Sheets/Focus_On_Freezing/index.asp
We highly recommend that your order be shipped to an address where someone will be present to accept the delivery. This adds an extra cushion of safety to your order.
We also recommend immediately unpacking the container and putting your order in the freezer. Better yet, cook up something delicious for dinner and send us your recipes!Shipping Options
We ship on Mondays. If you have special delivery requirements, or need your shipment faster, please call us at 940 768-BEEF (2333) and we will work with you to meet your needs. Nothing makes the Flying Cowgirls happier than making you, our customer, happy!
We generally use Fed Ex Ground. Standard service will have your product delivered by Thursday. We will notify you via email of when to expect your package. If you’d like us to notify you the old fashioned way, by phone, we’d be happy to do that. Just let us know in the “notes” section of the order!Shipping Charges
Our order page will automatically determine your shipping charges via Fed Ex Ground. You can also check yourself on the Fed Ex website, Fed Ex Rate Finder. Enter our zip code 76263 “Shipped From this Zip Code.”
Proper procedures when handling food will ensure the safety of your beef.
For best results, thaw all meat in the refrigerator. Remove meat from the box, but leave the plastic wrapper on while thawing. Good results can also be obtained in less time by thawing the wrapped meat in cold water.
We ship our frozen products durable, energy efficient coolers that are perfect for re-use as a cooler. The cooler makes a terrific cooler to keep in your car for storing refrigerated and frozen foods for trips home from the grocery store. It also makes a great box for storing holiday ornaments or sweaters that you want to protect from pesky moths! We’ve been known to use ours as dog water bowls during the summer. They hold a lot of water!